Intelligentsia Reviews

Intelligentsia has an overall rating of 2.7 based on 14 reviews. Customer feedback on Intelligentsia is mixed.

2.7/5.0

14 reviews

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All Intelligentsia Reviews (14)
Wendy_hass97
May 31, 2026
"Everything came right, thankfully"
I got what I ordered exactly, which was nice. No bags missing, no wrong grind size or anything like that. The shipping box matched the receipt too, so all was good there. It’s a simple thing, but when it just shows up right, I do appreciate it.
AshleyLeblanc_66
May 13, 2026
"Slow reply, but hey, it worked out"
It took them a few days to get back to me, so clearly speed was not the main feature here. But to be fair, once they did reply, they actually fixed the issue, so I guess we got there in the end.
christine1981
May 08, 2026
"Pretty good coffee, but honestly way too expensive"
The coffee itself is totally fine, so I don’t really have any major complaints about the taste. But once you add shipping, it gets really pricey for what you’re getting. I was kind of expecting it to feel a bit more special for the money. It might be nice as an occasional treat, but I don’t think it’s a great value for buying regularly
andreahunter3858
May 05, 2026
"Seemed Fresh Enough at First"
I kind of assumed these beans were going to be really fresh as soon as I opened the bag, but they were more just okay-fresh. Not bad or stale or anything, just not as amazing as I was expecting.
CrystalHenderson
April 22, 2026
"I ordered from intelligentsiacoffee.com, and when I opened..."
I ordered from intelligentsiacoffee.com, and when I opened the bag, it smelled really nice. It had this fresh, kind of sweet and nutty aroma, so I was just excited to brew it and see how it tasted.

The flavor was fine, just not totally my thing. It came across a little too sharp and light for me, even after I messed around with the grind a bit. I finished the bag, but I’m just not sure I’d be in a hurry to order it again.
rubyconway6800
April 18, 2026
"I liked the coffee, and I guess the..."
I liked the coffee, and I guess the way they talk about where it comes from seems solid. That part made me feel better about buying it, if that makes sense. Prices are a little higher than I’d normally go for, but overall it was good...
clarencemorales7075
April 09, 2026
"I ordered the coffee earlier in the..."
I ordered the coffee earlier in the week and kept checking the tracking, but it just sat there for a few days without moving. By the time it finally shipped and showed up, I was already frustrated. The coffee was fine, but the wait definitely took away from the experience.
Robert_hall85
March 15, 2026
"Coffee arrived damaged and messy"
When my order arrived, I was disappointed. The shipping box felt flimsy and was partly crushed, and one of the coffee bags had a small tear in it. There were coffee grounds spilled all over the inside of the box, which made opening it a bit of a mess. For what I paid, I expected the packaging to be more secure. The coffee itself might be good, but the way it showed up was frustrating.
james1978
March 12, 2026
"I had a really smooth time ordering from..."
I had a really smooth time ordering from the site on my phone. The coffee pages loaded quickly, checkout was simple, and I found what I wanted within just a few minutes. it made the whole thing feel easy and hassle-free!
Miguel_edwards86
January 24, 2026
"I went in thinking this would be a..."
I went in thinking this would be a quick purchase, but the more I looked at the product page, the more confused I got. The details were so unclear that I couldn’t tell what was included or what I was actually buying. I ended up hesitating because I didn’t want to order the wrong thing
MarlinDunn_74
January 08, 2026
"The coffee itself is good, but the..."
The coffee itself is good, but the shipping is getting annoying. It took longer than expected again, and I’m kind of tired of waiting around wondering when it’ll actually show up
brittany2004
December 30, 2025
"Subscription was SUCH a hassle"
I tried the subscription, and it was way more annoying than I expected. The delivery dates kept changing, support took forever to get back to me, and canceling felt like it was made unnecessarily difficult. Just not worth the hassle for me
Richard.edwards
December 22, 2025
"Great coffee options without the usual overwhelm"
I’ve had a really good experience ordering from Intelligentsia Coffee. They have a solid mix of beans, roast styles, single origins, and blends, so it’s easy to try something new without feeling totally lost. I appreciate that they seem to care about quality instead of just throwing a million random options at you, which feels like the right way to do it. Most of what I’ve tried has been really good, and the site is simple to browse. It’s become a nice go-to when I want something better than the usual grocery store coffee.
BonnieAbrams_88
December 21, 2025
"Roast is too inconsistent from bag to bag"
I used to order from Intelligentsia a lot and really enjoyed it, but lately it feels like the roast changes way too much from one bag to the next.

I’m using the same coffee, same grinder, same brew method, everything. One bag will come out sweet and balanced, then the next tastes darker, flatter, and just off. For what it costs, I don’t feel like I should have to guess what I’m getting every time.

I tried reaching out, but dealing with the automated system just made me more annoyed, like I was talking to a wall instead of an actual person. Maybe I just had a string of bad luck, but it happened enough times that I’m taking a break from ordering.
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